Simpler. Smarter.

Your Connection, Made Digital with eSIM

Stay connected anywhere with GTA eSIM on your device. Future Ready. Island Strong.

eSIM Compatible Devices

iOS Devices

OS System Compatible iOS 12.1

iPhone XR and up
iPhone SE (2nd Generation released in 2020) and up
iPad Pro Cellular (2018) and up
iPad Air 2 Cellular (2018) and up
iPad Mini Cellular (2019) and up
iPad 10.2 Cellular (2019) and up

Android Devices

OS System Compatible Android 9 or later.

Samsung Galaxy Note20 series
Samsung Galaxy Z Flip and up
Samsung Galaxy Z Fold and up
Samsung S21 series and up
Google Pixel 3/3a series and up

*Actual eSIM compatibility may vary based on the model.

Why use eSIM?

Instant Activation

Set up your service in minutes! Just scan a QR code and your GTA eSIM is ready to go.

Dual SIM Convenience

Keep work and personal lines on the same phone. Use one number for business calls and another for friends and family. Switching between them is simple, seamless, and hassle-free.

Travel-Friendly Flexibility

Stay connected wherever life takes you. Add a local plan while traveling without removing your GTA line. Enjoy the freedom of one device that works effortlessly at home and abroad.

I am an existing customer with a physical SIM card, how can I change to an eSIM?

Please visit any of our Retail Locations or call our Call Center at 671-644-4482. One of our customer service reps will be happy to assist you.

I lost my phone, can I use the same QR code to activate my eSIM on a new phone?

No, you will need to request for a new QR code.

I factory reset my phone, will my eSIM profile be saved when I restore my phone?

If you need to reset your handset, you will have the option to keep the eSIM profile on your device. If you don't save the profile, you'll need to request for a new eSIM.

Can I have two different numbers?

Yes, if your phone has the capability for more than one eSIM or a physical SIM and eSIM, you will be able to have two different services with two different numbers.

Can I have 2 eSIM profiles on one phone?

Yes, you can store more than one eSIM profile, however only up to 2 eSIMs can be active at a time.

To switch between eSIM profiles on Samsung Android go to Settings > Connections > SIM card manager > click on the eSIM profile you want to turn on > Toggle switch to turn on.
To switch between eSIM profiles on iPhone go to Settings > Cellular > click on the Cellular Plan you want to turn on > Toggle switch to turn on.
To switch between eSIM profiles on a Google Pixel go to Settings > Network & Internet > Mobile Network > select the profile you want to turn on > Toggle switch to turn on.

Can I have both GTA and another local carrier eSIM?

Yes, as long as your device is unlocked. To check if your device is carrier unlocked:

For iPhone (iOS):

Go to Settings → General → About.
Scroll down to Carrier Lock (or Network Provider Lock):
- If it says No SIM restrictions, your phone is fully unlocked.
- If it lists a carrier, it’s still locked.

For Android:

Go to Settings → Connections or Network & Internet → Mobile Networks.
Look for Network Operators or Carrier options:
- If you can see and manually select multiple carriers, the device is likely unlocked.
- If you only see one carrier or the option is grayed out, it may be locked.

Can I reuse a QR code once it has been scanned?

No, once a QR code is activated on a device, you will not be able to reuse it.

I cannot scan the QR code, can I enter a code manually?

Yes, if you are unable to scan the QR code, you will be able to set up your eSIM manually. Please see the manual setup instructions for your device in the email that was sent to you.