Based on analysis by Ookla® of Speedtest Intelligence® data for Q1-Q2 2019.
Get more data when you combine your phone data plan with one of our internet packages.
Visit any of our GTA locations and provide a copy of your most recent wireless bill. A Customer Service Representative will then begin the porting process by sending a port request to your old carrier. Do not terminate service with your old carrier. If you do, you may lose your number altogether.
Data roaming is the ability to access data services such as receiving email and web browsing on your handset while traveling abroad.
All phones except our Refurbished / Certified Pre-Owned Smartphones come with a warranty. Specifically, iPhone and iPad products will come with 1 Year Limited Warranty and all other smartphones on a 1 Year or 2 Year contract will come with 1 Year Limited Warranty.
LTE, also known as Long Term Evolution, is the latest in Wireless Technology that provides faster data speeds. With LTE, you’ll be able to browse the web, watch videos, and download apps and music much faster than before.
With LTE, you’ll be able to browse the web, watch videos, and download apps much faster than if you were on a 3G network.
No, as long as you have an LTE handset and one of our data plans, you’ll be able to jump on our LTE network without any extra fees or special data plans!
Compared to the speeds you currently experience with 3G, speed in a “fair coverage” area will be faster, but not quite as fast as our “good coverage areas”.
In order to get LTE on our network, you will need an LTE capable handset.
Yes. Roam Home is now included in all new postpaid plans at no extra charge. No additional service is required on qualifying plans. To find out more information, see our roaming section.
It's easy! Current customers will need to migrate to the new pay monthly plans in order to take advantage of these great value plans. Customers can switch to these new plans at any time and no contract extension is required.
If you have a support query, please get in touch with one of our team.