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Trade-in

Getting your hands on the latest technology in one simple step

Feel like you're ready to upgrade your mobile phone for the latest and greatest? The new Handset Trade-In Program offers you more ways to save on a new wireless device when you trade in your current one!

You can lower your monthly payments or up-front payments by trading in your old device even if it's locked to another carrier.

Estimated Trade-In Value

The Estimated Trade-In Value is not guaranteed.  Trade-In value may vary. Actual value will be determined by a final technical assessment

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Browse our wide range of phones including Apple and Samsung devices to find your new handset. 

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Trade-in FAQs

What will you look at to determine the value/condition of my smartphone?

To receive the maximum Trade-in credit, we will check whether the device is 100% functional.

  • The touch screen is functional and free of discoloration, blemishes, and white spots
  • Both cameras work; the lenses are free from cracks
  • The speakers and microphones work
  • The device can be charged
  • All buttons work correctly
  • The front and rear glass are free of cracks
  • The device’s software is working normally
  • The body is free of bends or dents larger than 1cm

Are all smartphones eligible for trade in?

Yes. All smartphones are eligible for Trade-in. However, depending on the type of phone and model, some devices do not qualify for a Trade-in credit.

Can I transfer my trade-in certificate to someone else?

The trade-in value you receive is non-transferable. However, you can use your Trade-in credit towards GTA’s HPO Program, a credit to your account and/or in-store purchases.

Can I use my trade-in value at any time?

The Trade-in value can only be applied at the time of trade in. Trade-in values will no longer be applicable once you leave the store.

Once I have traded in my old smartphone, is it possible to get it back?

All trades are final. The phone cannot be returned to you at any time after it has been accepted.

Can I trade in my smartphone at any time?

You can trade in your smartphone at any time. Keep in mind, if you have not completed your contract, other fees may be assessed. If you are on a HPO agreement, you must pay off at least 50% of the device before you can trade-in.

Do I have to sign up for a new contract when I trade in my old smartphone?

Yes, a new contract term or HPO agreement is required for each device Trade-in.

How long does the trade in estimate last?

The value of a phone diminishes over time, so estimates change frequently. To get the most value out of your phone, visit GTA today.

Do I need to include the smartphone charger or accessories?

No. Only the phone, battery and battery cover are required.

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