Troubleshooting Wireless Service Issues

• Check the signal bars on your device.
• If you see “No Service” or very few bars, move to an open area or near a window. Buildings, basements, or remote areas can weaken your signal.

• Power your phone off completely.
• Wait at least 30 seconds.
• Turn it back on.
  (This refreshes your connection to the network.)

• Turn Airplane Mode on.
• Wait 10–15 seconds.
• Turn it off again.
  (This forces your device to reconnect to the nearest tower.)

• Visit our website or outage map (if available) or ask a friend nearby if they’re experiencing the same issue.

• Go to Settings > Cellular/Mobile Data.
• Make sure it is enabled.
• If you’re traveling internationally, ensure Data Roaming is turned on.

• Go to Settings > General > About (iPhone) or Settings > System Update (Android).
• Install any pending updates.
  (Updates often fix connectivity issues.)

• Turn off your device.
• Remove the SIM card carefully.
• Wipe it gently with a dry cloth.
• Reinsert it and power your phone back on.

If issues continue, you can reset your network settings.
⚠️ Note: This will erase saved Wi-Fi passwords and Bluetooth pairings.

• iPhone: Settings > General > Reset > Reset Network Settings.
• Android: Settings > System > Reset > Reset Network Settings.

If none of the above helps:

• Have your device model, location, and the issue details ready.
• Reach out to our support team for additional troubleshooting.

✅ Tip: Many wireless issues resolve with a quick restart or toggling Airplane Mode. Start there first!