|Data Stand Alone Plans|
*Overage charges ($10 per GB) occur when you exceed your data plan.
|Other Add Ons|
|Domestic Long Distance||$10/mo|
|1¢ Text to the U.S.||$5/mo|
|1¢ Text to the P.I.||$5/mo|
|5¢ Text to Japan||$5/mo|
|5¢ Text to Korea||$5/mo|
Flat Rate SMS: (per text)
Local 4¢ | USA 10¢ | PI 6¢ | Rest of the World 15¢
Terms and Conditions apply. For customers on No Data Overage Plans, full speeds are available up to monthly data plan allotment; then slowed for rest of billing cycle. For customers on Data Overage Plans, customer will be charged $10 per 1GB when you exceed your data plan allowance. Roam Like Home included at no extra charge. No additional service required on qualifying Wireless Rate Plans. All plans subject to GTA's Wireless Fair Usage Policy.
Frequently Asked Questions
Questions on Plans?
What happens if I exceed my data allowance?
If you are on a no data overage plan, your speed will be reduced when you exceed your data plan allowance. If you are on a data overage plan, you will be charged $10 per 1GB when you exceed your data plan allowance.
What is the new $80 plan?
Our new $80 plans offers unlimited local voice, text, and data. Customers on this new $80 postpaid plan will not experience reduced speeds but are still subject to GTA's Product Terms & Conditions and Wireless Data Fair Usage Policy. GTA has the right to impose reduced speeds during times of network congestion.
If I am using Wi-Fi, will this affect my data allotment?
By activating your Wi-Fi settings, you'll still have access to the Internet, but you won't use your monthly data allowance.
Is Roam Home included?
Yes. Roam Home is now included in all new postpaid plans at no extra charge. No additional service is required on qualifying Wireless Rate Plans. To find out more information, see our roaming section.
If I am an existing customer on a wireless postpaid plan, how can I take advantage of these new plans?
It's easy! Current customers will need to migrate to the new postpaid plans in order to take advantage of these great value plans. Customers can switch to these new plans at any time and no contract extension is required.
General Postpaid Plan FAQs
If I have my own wireless mobile phones, will it work on GTA network?
It will work on GTA network if it is a GSM phone that supports at least one of these frequencies: 850/900/1900/2100 MHz.
What is HSPA+?
GTA upgraded the software of its mobile broadband network to HSPA+. HSPA stands for "High Speed Packet Access" and provides extended and improved network speeds. When HSPA+ is combined with enhanced backhaul, GTA already fast mobile broadband network delivers even faster 4G speeds.
How can I determine the best data plan for me?
If you plan on using data for emailing, surfing the web or social networking applications, 1GB or 2GB of data will more than likely be enough - especially if you take advantage of free hotspots and Wi-Fi in your home or office.
For bandwidth intensive activities like streaming music, video, or other data intensive apps, we offer an Unlimited data option.
A simple way to estimate your usage, and select a plan that best fits your needs, is to use our Data Usage Calculator and review our available plans.
How do I set up my voicemail?
The first time you use your voicemail with your mobile phone, an automated attendant tutorial will assist you to set up your password, record your name and personal greeting. Once these are all set up, you can access your voicemail features.
Can I check and access my voicemail from any telephone?
Yes, you can access your messages from another wireless or landline phone by following these steps:
- Dial your wireless mobile number
- When you hear your greeting, press the star key (*) and enter your voicemail password
Does my phones support text messaging?
All GTA Wireless phones support text messaging. If you are having difficulties with sending or receiving text messages, our Handset Technicians are available at our Tumon location.
Will I be able to keep my wireless number if I move off-island?
Unfortunately, you are not able to keep your number if you move off-island. The Local Number Portability Law applies only to keeping a phone number when switching providers in the same coverage area.
Will I be charged for number portability?
Yes. The Federal Communications Commission (FCC) allows carriers to charge general fees to their customers to recover their system costs of providing wireless LNP. Carriers may include line item fees for LNP on their customers' monthly bills, or add the cost into the customer's monthly rate.
What do I need to do if I want to port my mobile number to GTA?
Visit any of our GTA locations and provide a copy of your most recent wireless bill. A Customer Service Representative will then begin the porting process by sending a port request to your old carrier. Do not terminate service with your old carrier. If you do, you may lose your number altogether.
How long will it take to port my mobile number?
In general, it will take between 24-72 hours to port a number.
Do I need a special phone to call international numbers from the US?
No. All you need to do is dial "+" followed by the Country Code, Area or City Code, and Telephone Number.
Can I receive international calls while Roaming? How much does it cost?
Yes. Incoming international calls cost the same as any other incoming roaming call.
What is the "+" key and how do I use it?
When you use the "+" key on your GTA phone, you don't have to know the international access code of the country you are calling from. That makes international long distance with even easier than from your home phone. Different manufacturers have specific ways to access the "+" key, so make sure you know yours.
What is data roaming?
Data roaming is the ability to access data services such as receiving email and web browsing on your handset while traveling abroad.
Will I need to purchase a SIM card from one of the carriers in the US?
Do I need to do anything different when creating an email message or responding to an email message?
Access to email and other data services are identical to how you access on Guam.
Do phones purchased at GTA come with a warranty?
All phones except our Refurbished / Certified Pre-Owned Smartphones come with a warranty. Please see the table below for details.
Device 2YR Contract 1YR Contract Prepaid / Outright *Brand New iPhone 1YR Limited Warranty 1YR Limited Warranty 1YR Limited Warranty *Brand New non-iPhone device 1YR Limited Warranty 1YR Limited Warranty 30-Day Limited Warranty Certified Pre-Owned Smartphone N/A N/A All Sales Final Refurbished Smartphone (Trade-in Program) N/A N/A All Sales Final Feature Phone 1YR Limited Warranty 1YR Limited Warranty 30-Day Limited Warranty *iPads 1YR Limited Warranty 1YR Limited Warranty 1YR Limited Warranty
*HPO handset warranty falls under 2-Year Contract
Does GTA carry HAC phones?
Yes, GTA has a selection of HAC phones.
Is Saipan considered Domestic?
No, Saipan is not Domestic and is considered International.
What time does the Unlimited Nights Start?
Unlimited Nights start at 7pm and end 6:59AM
Will I be able to get my iPhone unlocked?
You may request to unlock your iPhone if any of the following conditions are met;
1. You have completed your 2 Year Contract and your account is in good standing or
2. You are relocating permanently and provide Military PCS orders. Your account must be in good standing and a Subsidy Fee must be paid.
Unlimited LTE FAQs
How do I sign up to the new GTA Unlimited LTE Data Plan?
Starting October 17, 2017, customers can sign up for GTA’s Unlimited LTE Data Plan with the following options:
Price per month Data Allowance Talk & Text Domestic Long Distance $90 35GB w/Unlimited LTE Included 5,000 Minutes Calling to the USA (Domestic US)
Will there be any impacts to my unlimited LTE data speeds with this new plan?
No, you will enjoy unlimited LTE data and your speeds will not be reduced when you are connected to GTA's LTE network. Upon consuming 35GB of high speed data usage on your $90 Plan in a month, GTA may restrict your data speed when using GTA's 3G network. The best part is, if you are connected to LTE service then you will not experience any reduced speeds. Visit www.gta.net/wireless-data-management for more information.
How will I know if I am connected to the LTE network?
If you are using an iPhone, there is an indicator on the top left hand corner of your device that will tell you if you are connected to LTE, 3G or WiFi. If you are using an Android smartphone, there is an indicator on the top right hand corner of your device that will tell you if you are connected to LTE, 3G, 4G HSPA+ (H+) or WiFi. You can also download apps for your Android smartphone like LTE Discovery that can detect and determine what type of service you are currently connected to.
I currently have the $90 Individual Postpaid Plan. Will I experience any changes to my plan?
Yes, your plan will automatically be changed to the GTA Unlimited Data Plan and automatically include Unlimited LTE data, unlimited talk and text, and 5,000 minutes to the U.S. at no additional cost through 01/01/20. Your smartphone must be LTE-enabled for unlimited LTE data service.
Now that I have 5,000 Long Distance minutes to the U.S. on the $90 Postpaid Plan, will I be able to make unlimited calls to the United States?
You will receive 5,000 long distance minutes to the U.S. (50 States). Once you exceed 5,000 long distance minutes, you will be charged 10¢ per minute.
Will GTA be expanding their LTE site in the future?
GTA will continue to expand its LTE coverage throughout the island.
Do bundle and HPO discounts apply to the $90 Postpaid Plans with unlimited LTE
Yes, bundle and HPO discounts will apply to the $90 Postpaid Plan with unlimited LTE
How will I know if I am connected to the LTE network?
If you are using an iPhone, there is an indicator on the top left hand corner of your device that will tell you if you are connected to LTE, 3G or WiFi. Depending on your Android smartphone, there is an indicator on the top right hand corner of your device that will tell you if you are connected to LTE, 3G, 4G HSPA+ (H+) or WiFi. You can also download apps for your Android smartphone like LTE Discovery that can detect and determine what type of service you are currently connected to.
What will happen when I reach my data plan allowance?
If you are on the $90 Postpaid Plan:
- When you have consumed 35GB of data, your wireless data speed on 2G, 3G or 4G will be reduced to 512Kbps and you will not be billed for overages during that billing cycle. Your wireless data speed on GTA's LTE network will not be reduced during the promotional period.
- When you have consumed 70GB of data, your wireless data speed on 2G, 3G or 4G will be reduced to 256Kbps and you will not be billed for overages during that billing cycle. Your wireless data speed on GTA's LTE network will not be reduced during the promotional period.
How will I know when I reach my data plan limit?
You will receive notifications at 65%, 90%, 100% and 200% of your data plan allowance via text message and/or email.
Bonus Data FAQs
What is Bonus Data, and How does it work?
If you have a 25 mbps Internet plan or higher and an eligible Individual Wireless Plan on the same GTA account, you will automatically receive 10GB of bonus data each month for 24 months. The bonus data is added to the base monthly data allowance and is used before your base monthly allowance.
You will receive your Wireless Bundle Bonus every 1st of the month around 8AM.
Eligible Wireless Postpaid Plans:
Wireless Postpaid Plan Data Allowance With Bonus Data $50 5GB 15GB $70 15GB 25GB $80 25GB 35GB $90 35GB 45GB $65* 8GB 18GB $75* 20GB 30GB
Note: $65 and $75 plans are legacy plans and no longer available to new sign-ups
Who's eligible for bonus data?
All eligible wireless plans under the same account will each get 10GB of bonus data every month for 24 months.
Does bonus data carry over to the next month?
If you're on an eligible individual wireless plan and have bonus data remaining at the end of your bill cycle, it will not carry over to the next month as Carryover data. Your Wireless Bundle Bonus will reset every first of the month.
Will I receive a usage alert when I receive my bonus data?
Every 1st of the month, you will receive a text alert that GTA has added 10GB to your data bucket. Your data usage will start to pull from your 10GB as soon as you receive the text notification.
How will I know when I've consumed my Wireless Bundle Bonus?
Once you have consumed your Wireless Bundle Bonus, you will receive a text notification letting you know that you have consumed your free 10GB data bucket. After you consume your Wireless Bundle Bonus, your data usage will start to pull from your postpaid plan's data bucket.
How long does bonus data last?
Your 10GB bonus data will stop after 24 months from the time your postpaid plan qualified for the promo or when your account does not meet the requirements.
General: All plans and services are subject to GTA's General wireless terms and conditions and available at www.gta.net. Credit approval required. Deposit: may be required. Activation and other fees and charges apply. Other Monthly Charges: Apply per line and include taxes, federal/state universal service charges. Pricing, promotions, restrictions, and terms subject to change and may be modified, or terminated at any time without notice. Coverage and service not available everywhere. All Plans subject to GTA's Wireless Fair Usage Policy. See www.gta.net/wireless-data-management. Data usage exceeding the data allowance included in your plan will result in reduced speeds for the rest of your monthly plan cycle.
**$90 Unlimited LTE Data Plan: Limited time offer. Plan includes unlimited LTE data, unlimited local calls and texts through 01/01/20. Unlimited Data applies to data usage only on the GTA LTE Network. Upon usage of 35GB on your $90 Plan, data usage will be restricted on GTA's 2G/3G or 4G Network and data speeds will be reduced. Other conditions apply. Plan subject to GTA's Wireless Fair Usage Policy. See www.gta.net/wireless-data-management.. Compatible LTE phone required, must be in a GTA LTE Network covered area and using the GTA LTE Network. Price is subject to change. Other restrictions, fees, and taxes may apply.www.gta.net/wireless-data-management.