Samsung, in conjunction with the U.S. Consumer Product Safety Commission, has announced that it is stopping the production and distribution of the Samsung Galaxy Note 7 smartphone after receiving several reports of original and replacement models of the Note 7 batteries overheating and units catching on fire.
Customer safety and satisfaction is a huge priority at GTA. We are asking our customers who purchased a Samsung Galaxy Note 7 from us to immediately power down and stop using the device, and visit our retail stores to exchange the recalled handset. Our Customer Care Team will also contact customers who purchased the Note 7 and provide them with options. Those who purchased the Note 7 will have the option to exchange their phone for another Samsung device or another smartphone of their choice.
For more information, customers can contact us at 644-4482 or chat with us LIVE at www.gta.net.