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Frequently Asked Questions

Below are answers to many questions you may have. If your question is not listed, please contact our customer support team or by phone at (671) 644-4482.

Unlimited One

  • Is GTA's Unlimited One: Residential Plan available on my wireless account?

    No, GTA's Unlimited One: Residential Plan is only available for landline accounts.

  • What if I am already paying for some of the calling features?

    The features that are already included in the Unlimited One: Residential Plan can be removed from your account so you are not billed for the additional features. Please contact our Call Center at 644-4482 to adjust your account.

  • What if I want to sign up for GTA's Unlimited One: Residential Plan but I do not want all of the calling features?

    You may choose not to activate some of the calling features included in the plan but the monthly charge will still apply. Please advise our Customer Service Representative which features you wish to deactivate.

  • Does GTA's Unlimited One: Residential Plan include taxes and surcharges?

    Not all taxes and surcharges are included. Universal Service, FUSC, and GRT fees are additional to the monthly subscription of $48.95.

  • Does the unlimited long distance calls to the United States include 1-900 numbers?

    Calls placed to 1-900 numbers are not covered under this plan.

  • What does Inside Wiring Maintenance mean?

    GTA will maintain the inside wire and make necessary repairs as a result of normal wear and tear. The maintenance service covers simple inside wire repairs up to the first jack without additional charges.

  • If I have an existing long distance plan such as My Favorite Nation Calling Plan, can I also sign up for the Unlimited One: Residential Plan?

    Yes, you can add the Unlimited One: Residential Plan to your GTA account. Each plan has its own monthly fee to make calling the U.S. and your favorite international country more affordable.

  • Can I still call international destinations if I am subscribed to the Unlimited One: Residential Plan?

    Yes. You can enjoy unlimited long distance calls to the U.S. and CNMI, as well as great rates to any international destination. All long distance calls other than the U.S. and CNMI will be billed your account.

Most Favored Nation Calling Plan

  • How do I qualify for Most Favored Nation Calling Plan?

    GTA's Most Favored Nation Calling Plan applies only to residential customers. In order to subscribe to the MFN Calling Plan, you must select GTA as your Primary Interexchange Carrier (PIC). For a low monthly rate of $3.95 per month, you can enjoy 25% off all your long distance calls.

  • Is there a sign up fee or term commitment required for the MFN Calling Plan?

    No. There is no sign up fee or term commitment required.

  • Can I sign up for both the Unlimited One Residential Plan and MFN Calling Plans?

    Yes. You can enjoy unlimited calls to the US Mainland, Hawaii, and CNMI and also receive the best rates for all your international calls. However, you will be assessed the monthly fees for both calling plans.

  • Is the discount automatically applied to all my long distance calls?

    Yes, if you are enrolled in GTA's MFN Calling Plan you will automatically receive the 25% discount on your long distance calls to anywhere in the world.

  • Can I cancel my subscription to the MFN Calling Plan any time?

    Yes, you may cancel your plan at any time and will not be assessed a penalty fee. However, if the request is made during the current billing cycle, cancellation will be effective the next billing cycle.

  • Can Business customers sign up for the MFN Calling Plan?

    GTA's MFN Calling Plan only applies to residential customers. Business customers can subscribe to GTA's Business Global Calling Plan for additional saving

  • Can I sign up for the MFN Calling Plan on my wireless account?

    No, the MFN Calling Plan is only available for landline accounts.

  • What if I have no long distance usage for the month?

    Your GTA account will still be assessed the monthly fee regardless if there is no usage.