Rates & Plans
Metered Data
Important Information about GTA TeleGuam Wireless Data Plans and Features
As Guam's Smartphone leader we are committed to bringing you the island's best wireless offering.
To best manage customer experience GTA is introducing new data plans. Whereas our old plans offered unlimited data usage, our new standard plan at $29.95 includes 5 Gigabytes (GB) per month of data.
More than 90% of our customers use less than 5 GB per month, and will not be affected by the change if their use stays the same. Data usage while connected to Wi-Fi does not incur charges from GTA.
Effective November 1st, your data plan will automatically change to a new plan matching your present plan price:
$29.95 iPhone iPlan Data Add On 5GB – Includes up to 5 GB of Data per month. Additional use will be charged at $10 per GB per month.
$49.95 Data Standalone 10GB – You get 10 GB/ Month. Additional use will be charged at $10 per additional GB
Power Users may wish to change to one of the following 10GB or Unlimited plans. To do so contact us at 644-4482 to upgrade:
49.95 iPhone iPlan Data Add On 10GB –Includes up to 10 GB per month. Additional use will be charged at $10 per GB per month.
$99.95 iPhone iPlan/Data Add On UNL - Unlimited Local Data
$99.95 Data Standalone 25GB – You get 25 GB/month. Additional use will be charged at $10 per additional GB.
| Data Usage Example | 5GB | 10GB | 25GB |
|---|---|---|---|
| Sending or receiving a one page email in text format | 25, 000 emails | 50,000 emails | 125,000 emails |
| Sending or receiving a one page text email with an average document attached | 3,750 emails | 7,500 emails | 18,750 emails |
| Web browsing | 10,000 pages | 20,000 pages | 50,000 pages |
| Downloading or uploading a photo to a social media site such as Facebook | 1,250 uploads | 2,500 uploads | 6,250 uploads |
| Stream standard quality YouTube videos | 500 minutes | 1,000 minutes | 2,500 minutes |
Frequently Asked Questions
Below are answers to questions you may have with 4G service. If your question is not listed, please contact our customer support team by email at ask@GTA.net or by phone at (671) 644 - 4482
- Why is GTA moving to metered data versus unlimited data?
-
Similar to Wireless Carriers in the U.S., we are taking steps to better manage our exploding demand for wireless data. Many telecom experts agree that carriers nationwide are facing a serious wireless spectrum crunch. With this in mind, we are responding on many levels. This includes our continued investment of millions of dollars in our wireless network working to acquire additional network capacity. We are also taking immediate measures to help address network congestion.
One measure is managing those who use an extraordinary amount of data usage that puts them in the top five percent of our heaviest data users in a given month. To put it into better perspective 94% of all our active wireless data subscribers fall below 5GB of usage each month. There is however a small percentage of about 5% that use more than 40% of our total network capacity. This has caused data congestion on many of our sites. GTA is moving toward metered data as a means to reduce this congestion. - How will I be billed for data now?
- If you are on a metered data plan you will be given a bucket of data, if the bucket is exceeded you will be charged a small overage fee per kilobyte.
- Will my data bucket apply when I roam?
- No it will not. When you leave Guam, roaming is charged per Kilobyte based on the location and carrier you are roaming with.
- What if I'm on a 5GB data plan and I realize I need 10GB. When I upgrade will I be required to renew my 2 year contract term?
- If you purchased your device at a discounted price and were required to sign a 2 year contract term on voice and data, you will be required to renew your contract.
- What if I need more data usage allowance each month?
- If you need additional data each month, you can visit one of Retail Stores or contact us at 644-4482 and we can assist you in determining what plan works best for you based on your usage.
- What is a Gigabyte?
- A Gigabyte (abbreviated GB) is a unit of measurement for data. One (1) GB is equal to 1024 Megabytes (MB) and one (1) Megabyte (MB) is equal to 1024 Kilobytes (KB).
With the rate plan changes GTA will also rollout an automated feature that allows customers to check their data usage at any time during the month by calling 644-4482.
GTA will continue to add cell sites and capacity upgrades to ensure the best 3G and 4G wireless experience on Guam. Your business is important to us and we are proud to be your wireless service provider.
