Lifeline Assistance Program

Lifeline

What is the "Lifeline Assistance Program", and who does it benefit?

MPULSE's Lifeline Assistance Program is the Low Income Program of the Universal Service Fund and is designed to benefit residential subscribers who are receiving assistance through one or more of the following programs:

Universal Service Fund - Low Income Program

The two components of the Low Income Programs are:

Lifeline Rates:

Long distance calls, roaming, data, and text messaging are not permitted on the MWI: Lifeline calling plan.

Features include: Voice Mail, Caller ID, Conference Calling, and Call Waiting.

Eligibility Requirements for Residential Subscribers:

In order to meet and qualify for these rates, you must obtain a 'Certification of Eligibility' from the Department of Public Health & Social Services (DPH&SS), or the Guam Housing and Urban Renewal Authority (GHURA).

In addition, the residential subscriber receiving the assistance must be the named participant of the qualifying program. One discount is allowed per household.

Frequently Asked Questions

What is GTA's Telephone Assistance Program?
MPULSE's Wireless Assistance Program is the Low Income Program of the Universal Service Fund and is designed to ensure that quality telecommunications services are available to low-income customers at just, reasonable, and affordable rates. The Low Income Program consists of Lifeline and Link Up.
What is Lifeline? Link Up?
Lifeline support reduces eligible subscriber's monthly charges for basic wireless service. Link Up support reduces the cost of activating new wireless service.
How much can I save on my phone bill?
You can save up to $12 on your basic monthly bill based on GTA's lowest postpaid cellular plan.
How do I know if I'm eligible?
You're eligible for Lifeline and Link Up if you participate in any of the following programs:
  • Federal Public Housing Assistance or Section 8
  • Food Stamps
  • Medicaid
  • Low Income Home Energy Assistance Program (LIHEAP)
  • National School Lunch (NSL) FREE Program
  • Temporary Assistance to Needy Families (TANF)
  • Total household income at or below 135% of the Federal Poverty Guidelines(FPG)
How do I apply?
If you already have wireless service with MPULSE Wireless, complete an Assistance Certification Form and attach a copy of your Certification of Eligibility for the program in which you are enrolled. An Eligibility Form may be obtained by contacting the qualifying agency.
Are there any restrictions?
Lifeline will only cover one wireless phone or the main telephone line in your household. You are only eligible for ONE of these services. The name on your wireless or telephone bill must match the name of the participant who is eligible in the program. You must not be a dependent under 60 on anyone else's tax return. Long distance, roaming, data, and texting are not permitted on a wireless phone under the Lifeline program.
How do I continue to receive Lifeline benefits?
Eligibility is reviewed periodically and it is your responsibility to update MPULSE with your eligibility. Your benefits will be discontinued when you no longer meet eligibility requirements or your certification is not current.
Is a Security Deposit required?
A security deposit of $50.00 is required.
Do I still have to pay for taxes and surcharges?
No, the LNP, 911, FUSC and GRT are not applicable to Lifeline service.
Where can I find more information about "Lifeline Assistance Program"?
You can visit the following website for more information: www.universalservice.org.