GTA E-Pay and Auto Pay
Great options to pay your GTA Bill!
E-Pay and Auto-Pay refers to the ability to pay a bill online, anytime and anywhere. When you use E-Pay, it is a one-time charge to your credit or debit card.
Auto-Pay is the ability to for you to sign up for managed bill pay services. Auto-Pay allows you to set a billing schedule and have your bill automatically charged to your credit or debit card once a month. Auto-Pay sets up a system for you to enjoy worry free billing, with no hassle, no need to wait in line!
An email confirmation is sent to you after either the E-Pay or Auto-Pay transactions have gone through for your records.
Here are some great reasons to sign up for online payments!
- Save time, no waiting in line
- Save money, no paying for gas
- Fast, reliable, and efficient
- Keep a record – every time you pay online it is saved in a network and gives you an email confirmation of every payment
- It is good for the environment!
- Flexibility – lets you set up a bill paying schedule that is convenient to you and your finances
- Time is valuable – have more free time with friends and family!
- Environmental Stats for Epay
Environmental Stats for Epay
If just 2% of American households switched to electronic bills, statements, and payments the collective impact would:
To take that much greenhouse gases out of the atmosphere that would be the equivalent of:
Frequently Asked Questions
- How do I sign up for E-Pay service?
- Log in to https://epay.gta.net or our link at www.gta.net website. You will need to your Account Name, Account Number, and the Invoice Number from your current bill available.
- How do I sign up for Auto-Pay?
- You can come into any GTA Teleguam location and never have to worry about paying bills again by filling out one simple form.
- Who can sign up for E-Pay or Auto Pay?
- Any GTA customer! Any residential or business customer with an active account.
- When do my payments show up on my account?
- Payments are posted the following business day. If a payment is made on Saturday or Sunday, the payment is posted on Monday. Payments made on a Holiday are processed the following business day.
- If I have more than one account, do I need to sign up for each account?
- Yes. If you have more than one account under your name or household a separate account must be established for each.
- Who do I contact if I have trouble registering or making a payment?
- Please contact our Call Center 24/7 at 644-4GTA (4482) if you have any questions or concerns.
- If I sign up for E-Pay and do not want to receive a bill, what can I do?
- In the Modify Account option you may choose to receive you statements electronically it is a great way to do your part for the environment – save trees and energy
- How do I know when my statement is ready to review online?
- You will receive an Email notification when your statement is ready for viewing.
- What if I forgot or want to change my password?
- On the Log In screen, you have the option to request for a hint or reset your password when needed.
- What is the difference between Credit Card–Automatic and Credit Card–You Authorize?
- Credit Card–Automatic payment transactions are process every month automatically. With Credit Card-You Authorize, each month you can go on line to view your bill and then choose to process your payment.
- When I sign up for Automatic payment options, when is my account charged?
- You have the option of choosing the 5th or 20th day of each month.
- How long does it take for changes in my payment options to take effect?
- Immediately.
- How do I check my billing history?
- Billing history can be checked online at any time or you can call the 24/7 Call Center at 644-4482.
- What equipment do I need?
- No additional equipment is required to sign up for this service (although fast, reliable, Spyder broadband is recommended!)
- Can I change my password? ?
- On the Log In screen you the option to change your password at any time
