GTA News
GTA TeleGuam News Releases for 2007
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GTA TELEGUAM Brings BlackBerry® Curve™ to Guam
Tamuning, Guam- December 17, 2007
GTA TELEGUAM is proud to announce the arrival of the BlackBerry® Curve™ 8300 handset. The BlackBerry® Curve™ is currently the smallest and lightest full QWERTY keyboard in the BlackBerry® line-up of smartphones and offers a number of technologically advanced features including a camera, media player and high-performance browser.
Eric Quiroz-Votaw, Vice President of Marketing and Product Management for GTA said, “GTA is #1 in BlackBerry® for Guam. The addition of the BlackBerry® Curve™ to the GTA TELEGUAM line up of products and services fits in with our mission to be “Always There” with exciting new products and good support. The Curve™ lets our customers stay connected with award winning devices and 24/7 GTA customer service to back it up.” Quiroz-Votaw added, “GTA BlackBerry® Curve™ customers will be able to stay in touch islandwide and worldwide with our extensive voice and data roaming network.”
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GTA TELEGUAM Announces Fiber Todu Guahan Plan
Tamuning, Guam –December 10, 2007
GTA TELEGUAM is pleased to announce its Fiber Todu Guahan plan to bring advanced fiber services to all locations on Guam over the next six years, serving both business and residential customers.
Carl Leon Guerrero, GTA Vice President of Engineering said,” GTA TELEGUAM is committed to continuing to provide the same advanced communications services available stateside to our customers here on Guam. We have added DWDM technology to increase our available bandwidth capacity and we continue to upgrade our existing buried fiber rings so that services will remain working during typhoons. We also have plans to bring fiber to all locations on Guam.”
“We have begun this process by bringing fiber to government and business locations and will begin installing fiber to residences by the end of this year. Customers will benefit and island residents will continue to receive the same advanced communications service that people stateside enjoy,” Leon Guerrero concluded.
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GTA TELEGUAM Partners with VSNL to Deliver Worldwide Communications with Tier One Hosting and Backup Services in Guam
Tamuning, Guam- November 26, 2007
GTA TELEGUAM announced today that they are collaborating with VSNL, a leading communications solution provider, to offer increased service capabilities to their joint customers. GTA has provided redundant connectivity via its islandwide high capacity DWDM (Dense Wave Division Multiplexing) buried fiber rings, while VSNL offers worldwide connectivity via its submarine cable and landline offerings.
GTA TELEGUAM has also created a new Asia Pacific Data Center (ASIA PAC) located at the VSNL Piti facility. This world-class, secure facility has the redundant power and air conditioning to withstand major disasters. A GTA "Always There" Network Operations Center (NOC) will be established at the new Data Center located at VSNL. The GTA NOC will provide 24x7x365 onsite personnel. GTA will offer managed hosting and backup services to business and government customers located on Guam, stateside and in Asia.
Dan Moffat, CEO and President at GTA TELEGUAM said, “This is a first for Guam and reflects Guam’s growing importance as a link between the US and Asia. Guam is a regional hub for Asia Telecom and a gateway to the United States and Asia. Customers want security for their data. GTA has partnered with VSNL and now we can offer a world-class, secure, hosting and backup location manned at all times with diversity in connectivity both on and off island.”
“By leveraging our respective network offerings both locally and internationally, GTA TELEGUAM and VSNL are able to offer our global customers increased reach and services into this burgeoning region,” said Thomas Tai, Senior Vice President, Asia Pacific, VSNL. “We are pleased to be working with GTA on this latest initiative. VSNL is committed to bringing increased services and connectivity to markets like Guam and will continue plans for future service offerings in this region including utilizing the Guam Cable Station.”
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GTA TELEGUAM Enhances Backbone Fiber Optic Network
Tamuning, Guam- November 19, 2007
GTA TELEGUAM is pleased to announce the enhancement of its islandwide redundant buried fiber optic rings. This technical enhancement is known as DWDM, or Dense Wavelength Division Multiplexing. With DWDM, GTA greatly increases its islandwide fiber network capacity. GTA can now offer higher bandwidths throughout the island using the new fiber optic equipment to access speeds up to 80 times its previous capacity.
Carl Leon Guerrero, GTA TELEGUAM Vice President of Engineering said, “As part of our continuing investment in our island, we have upgraded our existing buried fiber ring infrastructure with the latest photonic technology. This will allow us to provide more bandwidth at higher speeds to accommodate customer demand anywhere, on or off island. We did this without any interruption to customers’ services. Business customers and Spyder Broadband customers will directly benefit from these improvements. GTA TELEGUAM remains committed to providing the latest communications technologies for Guam customers, being ‘Always There’ 24 hours a day, 7 days a week, 365 days a year.”
Dense Wavelength Division Multiplexing is a technology that puts data from different sources together on an optical fiber, with each signal carried simultaneously on its own separate light wavelength. With DWDM, up to 800 billion bits per second can be delivered through the optical fiber.
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GTA TELEGUAM Announces New Look to Billing Statements
Tamuning, Guam –November 7, 2007
GTA TELEGUAM welcomes “Tulaika”, with a new look to your monthly billing statement. Recently, GTA TELEGUAM migrated from its 20 year old multiple billing systems to a new consolidated billing system, and this month customers will get their first look.
Millie Leon Guerrero, GTA TELEGUAM Managing Director of Marketing and Communications said, “In the Chamorro language, ‘Tulaika’ means ‘change’, and we know that this will be a great change for our customers. The new ‘Tulaika’ system will provide customers with faster service order processing and an opportunity to receive single, easy to read, consolidated billing statements for all GTA services. Existing customers who wish to have their accounts consolidated into one bill may visit our offices in Upper Tumon, or the MPULSE store in the Agana Shopping Center.”
“With the new billing platform, GTA TELEGUAM is able to be more flexible in pricing and offering bundling incentives or discounts to customers. Although we are still going through the conversion clean-up for the next 30 days, we will address GTA TELEGUAM customer issues immediately and apologize for any customer inconvenience,” Leon Guerrero further stated.
“This $4M investment in new systems is part of our continued commitment to better serve Guam. We want to be the #1 service provider on Guam. We call this GTA TELEGUAM, Always There,” Leon Guerrero concluded.
The new system will also allow GTA TELEGUAM to deliver products and services to the market faster and more efficiently. Over the past two years, GTA TELEGUAM has invested over $30 million in upgrading wireline, wireless and Internet services to bring the latest communications technologies to Guam.
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GTA TELEGUAM Board of Directors Welcomes Peter Gill
Tamuning, Guam – October 29, 2007
GTA TELEGUAM is pleased to welcome Mr. Peter E. Gill as the newest member of its Board of Directors. Peter has joined the GTA TELEGUAM Board of Directors effective October 24, 2007.
Steve Royer, Shamrock Managing Director said, “ GTA TELEGUAM is very committed to Guam and its people. Peter has the local expertise to help us better understand how to serve customers here on Guam. We welcome Peter to the GTA TELEGUAM Board.”
Peter has been a resident of Guam for over 38 years and is a graduate of Marquette University. A local businessman who runs KwikSPACE Guam Inc., Peter continues to be very active in local business and charity circles. Peter is a member of the board of St. John’s School as well as other local boards and is married to Dr. Joan Gill. Peter and his wife have two sons who also live on Guam.
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GTA TELEGUAM Announces Completion of Billing System Conversion
Tamuning, Guam –October 18, 2007
GTA TELEGUAM announced that it has successfully migrated from its pre-existing 20 year old multiple billing systems to a new consolidated billing system. The new “Tulaika” system will provide customers with faster service order processing and a single, easy to read, consolidated bill for all GTA services.
Tony Mosley, GTA Executive Vice President of Marketing and Service said, “This $4M investment in new systems is part of our continued commitment to better serve Guam. We want to be the #1 service provider on Guam. We call this GTA Always There. In the Chamorro language, ‘Tulaika’ means ‘change’, and we know that this will be a great change for our customers. With the new billing platform, GTA is able to be more flexible in pricing and offering bundling incentives or discounts to customers. Although we are still going through the conversion clean-up for the next 30 days, we will address GTA customer issues immediately and apologize for any customer inconvenience.”
In April of this year, GTA announced its intentions to invest $4 million to purchase the new platform which would allow GTA to better serve customers through enhanced customer services such as converged billing statements. The new system will also allow GTA to deliver products and services to the market faster and more efficiently. Over the past two years, GTA has invested over $30 million in upgrading wireline, wireless and Internet services to bring the latest communications technologies to Guam.
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GTA TELEGUAM Supports the American Red Cross
Tamuning, Guam –Friday, September 28, 2007
GTA TELEGUAM presented a check donation of $5000 to the American Red Cross in support of the 7th Annual Red Ball. The annual fundraiser helps to raise and replenish funds used to provide basic necessities to victims of disaster on Guam. ”
It is a privilege to be able to assist the American Red Cross as we deal with disasters together. GTA is proud to support the American Red Cross and work together with them to help meet the needs of the community which is in line with our commitment to being ‘Always There’ 24x7x365 for the people of Guam,” commented Tony Mosley, Executive Vice President of Marketing and Service at GTA.
The American Red Cross is the oldest humanitarian organization on island, celebrating a 90 year history of service to Guam. Their service includes providing for victims of home fires and typhoons, conducting training in First Aid and CPR, providing disaster preparedness information to businesses, schools, and organizations, and assisting our Armed Forces.
Chita Blaise, CEO of the American Red Cross Guam Chapter said, “Our island and our people rely on the American Red Cross to be there when disaster strikes. With GTA’s help we will be able to do more. We are indebted to private companies like GTA and greatly appreciate their assistance on behalf of the people of Guam.”
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GTA TELEGUAM Offers Avaya Telephony Solution to Guam
Tamuning, Guam - September 22, 2007
GTA TELEGUAM is pleased to announce it is now providing Avaya telephony solutions to Guam. Avaya is the global market leader in the provision of IP telephony, contact center and mobility solutions for businesses varying in size from small to large.
Tony Mosley, GTA’s Executive Vice President of Marketing and Services said, “The addition of Avaya telephony to the portfolio of GTA products and services fits in perfectly with GTA’s commitment to be ‘Always There’ 24x7x365. Businesses can now stay in touch more efficiently and relax in the knowledge that there is experienced, highly trained staff available to maintain their service.”
The Avaya communications solution allows companies with multiple offices around the island to communicate with greater ease by providing a single, central hub that reaches out to a number of destinations. Highly qualified, experienced technical staff will oversee any new implementations and provide ongoing maintenance of Avaya solutions in Guam to ensure the system is operating at optimum performance levels.
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GTA TELEGUAM Announces “Always There” Mpulse Wireless Saipan Roaming
Tamuning, Guam –September 18, 2007
GTA TELEGUAM announces expanded island wide/worldwide GSM wireless coverage with voice roaming to Saipan.
“Roaming to Saipan is the latest addition to our growing list of roaming destinations and service enhancements to our Mpulse Wireless network. Our wireless customers are now able to experience GTA’s ‘Always There’ coverage in Saipan,”stated Andrew Gayle, Vice President and General Manager of GTA Mpulse Wireless. “GTA is committed to providing 24x7x365 local support, enhanced coverage, and more places to roam with your GTA Mpulse Wireless handset,” added Gayle.
GTA Mpulse Wireless launched voice roaming in November 2006 beginning with the continental US and Hawaii, and continues to expand its international voice and data roaming as part of its island wide/ worldwide commitment to customers.
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GTA TELEGUAM Offers AltiGen Advanced Business Telephone Systems to Guam
Tamuning, Guam – September 14, 2007
GTA TELEGUAM is pleased to announce it is now providing AltiGen Advanced Business Telephone Systems to Guam. AltiGen’s AltiServ™ family of telephony solutions has been recognized for excellence for voice over IP with more than 40 industry awards since 1996, with a focus on the small to mid-sized and multi-site businesses.
Tony Mosley, Executive Vice President of Marketing and Service at GTA said, “AltiGen Systems is one of the best and most reliable communication solutions on the market. This product allows GTA to offer the latest telecommunications technology to businesses to make staying connected easier, more reliable, and more affordable. We are once again proving to the people of Guam our commitment to be “Always There”, providing cutting edge technology with quality customer service to back it up.”
AltiGen Communications is a leader and market innovator of advanced telephony solutions. AltiGen designs, manufactures and markets advanced business phone systems and call centers that leverage both the internet and public telephone network. AltiGen is equipped with advanced features that make businesses more efficient, such as Interactive Voice Response, Automatic Call Distribution, Voicemail, Call Recording, Call Detail Reports, VoIP Capability and Advanced Call Routings.
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GTA TELEGUAM Announces “Always There” Mpulse Wireless Coverage Enhancements
Tamuning, Guam –August 31, 2007
GTA TELEGUAM announces GSM enhancements to its island wide/worldwide wireless coverage for the southernmost villages of Guam.
Andrew Gayle, Vice President and General Manager of GTA Mpulse Wireless said, “As part of our continuing commitment to be “Always There” with 24x7x365 local support, we are excited to announce that we are providing enhanced coverage areas for our customers by installing additional transmitters in Malojloj, Inarajan, Merizo, and Umatac, as well as enhancing our service by adding more frequency to existing sites in Yigo, Toto, Hagatna, Talofofo, Agat, and Santa Rita for better building penetration. This latest service enhancement to our Mpulse Wireless network is in addition to our already cutting-edge BlackBerry service and our growing list of international roaming destinations.”
GTA Mpulse Wireless launched in January of 2006 with coverage in the northern and central parts of Guam, and has since added U.S. and international texting and roaming, BlackBerry, U.S. data roaming and prepaid wireless service to their GSM network.
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GTA TELEGUAM Sponsors GCC Training Conferences
Tamuning, Guam –Wednesday, August 29, 2007
GTA TELEGUAM presented an initial check donation of $5000 to President Mary Okada of the Guam Community College (GCC) on Wednesday, August 29 as the sole sponsor of the 2007-2008 GCC training conferences entitled “Community Partnerships: Building a Stronger Workforce.”
”It is a privilege to be able to assist the people of Guam as these students go through training and education which will benefit the island as a whole. GTA has a long history of community partnership and we are proud to support the Guam Community College and work together with them to help meet the needs of the community,” commented Tony Mosley, Executive Vice President of Marketing and Service at GTA.
This is a two year sponsorship, and as the sole sponsor of these training conferences, GTA has committed to contributing a total of $10,000 to Guam Community College over the next two academic years. Guam Community College holds training conferences throughout the year addressing Goal Setting, Motivation in the Workplace, Effective Communication, Work Ethics, Time Management, and many other topics which are directly related to workforce success.
Mary Okada, President of the Guam Community College said, “Our students are our most valuable resource. With GTA’s help, we are able to enrich their education with training and seminars that will enhance their skills in the workplace. We are indebted to private companies like GTA and greatly appreciate their assistance as we strive to develop a stronger workforce.”
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GTA Offers Award Winning BlackBerry 8800 to Guam
Tamuning, Guam –Wednesday, August 24, 2007
GTA is proud to announce the arrival of the BlackBerry 8800 handset. The BlackBerry 8800 boasts a number of technologically advanced features, including GPS, video, picture, and music software capabilities.
The BlackBerry 8800 is an award winning Smartphone that has received rave reviews from top technology magazines and was also ranked 5th in PC World’s 100 Best Products of 2007. The 8800 is the highest ranked phone on the list which also features laptops, internet service and gaming systems.
Tony Mosley, Executive Vice President of Marketing and Service for GTA said, “The addition of the BlackBerry 8800 to the GTA line up of products and services fits in with our mission to be “Always There”. The 8800 lets our customers stay connected with award winning devices and 24/7 customer service to back it up.” Mosley added, “GTA BlackBerry 8800 customers will be able to stay in touch islandwide and worldwide with our extensive voice and data roaming network of partners.”
For more information on the BlackBerry 8800, or any of GTA’s products and services call GTA’s Always There Hotline at 644-4GTA or visit them online at www.gta.net.
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GTA Announces New “Always There” Call Center Hours
Tamuning, Guam – June 29, 2007
GTA today announced new “Always There” Call Center hours, offering customer service 24 hours a day, seven days a week. Effective Sunday, July 1, GTA residential, business, and government customers will be able to call 644-4GTA to speak with a GTA representative for standard call center service, Mpulse wireless service, Spyder Internet support, 411 Operator service, 611 Repair, and 711 Phone Relay service any time of the day.
Tom Camacho, Vice President of Marketing and Product Management said, “GTA’s mission is to provide quality communications services that serve the best interests of our customers. By extending our Call Center hours, customers will be able to speak to a GTA representative at their convenience.” Camacho further added, “This is in line with our commitment to improving service delivery to the people of Guam.”
GTA customers will be able to pay bills over the phone, receive product and service information, make billing inquiries, and activate certain services and features. The new Call Center hours make GTA the only telecommunications provider on Guam to offer 24/7 Customer Service.
Call GTA’s “Always There” Service Hotline at 644-4GTA (4482) for more information.
For more information, please contact:
Cora Yanger, Director, Marketing & Communications
Tel: (1) (671) 644-0106
Mobile: (1)(671) 488-2672
Fax:(1) (671) 644-0673
E-mail: cyanger@gta.net
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GTA TeleGuam News Releases contain information that is accurate as of the date the company issues them. Information contained in past news releases may become out of date and the company does not assume responsibility for updating information contained in past news releases
