Opportunity doesn’t always knock. It sometimes comes via your phone, fax, or email. Will your business be able to pick up the call? Calls from prospects, whether for a dinner reservation or promotion inquiry, are just as important as a hotel booking for 200 guests.

You never know the true value of a missed call. You will never miss a call with GTA. Now, GTA has your one solution to operate and grow your business. GTA introduces business solutions with its PRO>One business center.

What is Pro>One?

Professional – The professionals at PRO>One are experienced, trained, and competent to meet the demands of today’s businesses. They have the knowledge base to offer the best options to fill your needs.

Prompt  – If you have a problem with your communications, you have our attention. Just contact your account manager or our dedicated phone lines and we will respond. We don’t rest until you are back up and running. Our escalation process involves contacting you every two hours to give you a status update if you experience an outage. Our network operations support center stands ready 24 hours a day, seven days a week, and 365 days a year. You are that important to us.

Service Level Agreement  - Your service level agreement with us includes periodic reviews of your account, updating your technological needs and our performance record. Together, we will review how we can best meet your business demands.

Products  - PRO>One service provides businesses with a necessary connection to the outside world through dial tone, as well as Directory Assistance listings.

The products you choose depend on your needs. For a minimal monthly fee, you can also subscribe to useful features and services such as Caller ID, Call Forwarding and Three-Way Conference Calling. Enhancements like these increase employee efficiency providing additional convenience and accessibility to your company’s various business phone needs. Or you can choose Standard or Premium Calling Features for Business, which for one price lets you pick all the features you need from a list of 24. Call a Pro>One sales support consultant or account manager to find the lines that will best fit your business needs.

Your Benefits

Having enough business lines ensures that your customers can always reach you, even when you are on the computer, checking e-mail or searching for information on the Internet.

• Your employees always have a line when they need to place an outgoing call to a customer, thereby enhancing customer service and employee productivity.


• Dedicated lines for fax machines and credit card terminals provide efficiency-you're always ready for increased call volume from a special marketing promotion.


• A Directory Assistance listing means our trained operators will help callers find you when they need additional help.


• Do you have a dedicated line for each major communication function - voice communication, faxing and credit card processing?


• Will your messaging system ensure that you will never miss a call? Having a phone system that keeps pace with the needs of your growing business is good business.