Tamuning (Guam), Tuesday, September 6, 2016– GTA announced today that it has immediately suspended sales of the recently launched Samsung Galaxy Note 7 smartphone until further notice. On September 1st, Samsung released a statement announcing a worldwide recall of the Note 7 after receiving isolated reports of battery related incidents worldwide representing around 0.0017% of devices shipped globally.
Roland Certeza, GTA Executive Vice President of Sales and Marketing, says, “The safety of our customers is important to us, so we are complying with Samsung’s recall of the Note 7 and working closely with Samsung to handle the recall process and quickly address the needs of our customers who have already purchased this device.”
Customers who have already purchased the Note 7 will be contacted by our Customer Care Team to discuss the options available. For more information, customers are asked to visit our retail stores or contact our 24/7 call center or live chat at www.gta.net.